6th Gear Poster
Join Date: Mar 2004
Location: Columbus, Indiana
I feel like driving my car right through the stealership's offices!
Okay, when I bought my PT Cruiser back in September, I figured that it wouldn't be so bad since it should be a reliable and efficient vehicle. It has been anything but, and the dealership doesn't seem to be willing to do anything about it. I've had the vehicle in the dealership's shop at least 5 times already. The alignment was out the first day I had it and had to be fixed. I recently had the power steering pump replaced, which they charged me the $100 deductable for (would've been $385 without warranty coverage). I've had it in several times for poor gas mileage and an electrical issue, but they keep trying to tell me that it's completely normal.
Okay, so it's normal for a PT to get 11.9 MPG in the city, 19 MPG on the highway, and for the interior lights and headlights to dim/flicker on their own or when I hit the brakes? Sure, especially when last night I hit the brakes and the headlights completely went out for about two seconds. That's not good on a dark road at 11:30 at night. I already contacted Chrysler, but they say they can't do anything about it since the dealership is independently owned, but that my complaint was put in their file. I went back to the dealership yet again today, but they say all they can do is keep trying to fix it or trade me out of it. Their only "possibility" for a trade-out was a new Neon for $450 a month, which is WAY out of my price range, and I don't want a Neon anyway.
I'm sick of dealing with these people. Is there anything I can do to force them to do something about this?
"Push the stands back, take the plates off, and let us RACE!" ~ Dale Earnhardt, Sr.